Support Centre - Task Dashboard

Swift Cloud ERP >> HR - Human Resources >> HR Dashboard

The HR Module now features an enhanced Dashboard designed to provide a clear overview of staff activities and performance across the company. This tool enables management to monitor employee tasks, measure productivity, and track departmental responsibilities with ease.

Key Features and Navigation:

1. Accessing the Dashboard

Navigate to HR → Task Dashboard.

The interface displays a comprehensive list of all support tickets and related dashboards, including:

Number of call memos

Tasks created

Completed tasks

Leads

Customers

2. Filtering by Date

To review both past and present activities, use the Date Range Filter located at the top of the dashboard.

Select the desired period and click Filter to instantly retrieve results.

3. Staff Task Breakdown

Below the dashboard, you will find a detailed breakdown of all staff members, tagged with their assigned responsibilities.

This view allows you to quickly assess the number of tasks created, call memos handled, and other activities completed by each staff member.

4. Visual Insights

At the bottom of the dashboard, two charts provide clear visual reporting:

Bar Chart – Displays an overview of all tasks, categorized as Created, Ongoing, and Completed.

Pie Chart – Compares Leads vs. Customers, offering insights into the relative distribution.

This updated dashboard provides HR and management with powerful, data-driven insights into staff performance and company-wide task management—making monitoring and decision-making more efficient.

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Swift Cloud ERP >> HR - Human Resources >> HR Dashboard